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If you are having problems with one of our products or think you've found a bug:

If none of these solutions helps, feel free to email your problem to us. Please try to provide the following information:

  • the version of Spot you are running (this can be found under Help, About)
  • the operating system you are using
  • a detailed description of the problem you are experiencing

We will respond to your problem as soon as we can. If a programming bug has been found in the software, we shall endeavour to correct the problem and provide a "patch" as quickly as possible.

Subtitling and Translation

If you're looking for in-depth information on subtitling and translation resources, you might like to visit the following pages:

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